Privacy Policy
Last updated: 2 November 2026
Identity and Role of the Data Controller
detailsio acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal data collected from visitors interested in our professional hub for live television production topics. Our operations are based in the United Kingdom and we comply with the UK GDPR and the Data Protection Act 2018.
Scope of This Notice and Individuals Covered
This privacy notice applies to all users of our website who access information about studio equipment integration, camera techniques, acoustic optimisation, lighting setups and production processes. It covers individuals located in the United Kingdom and elsewhere who interact with our commercial site, including those submitting enquiries via the contact form on our Contacts page.
Categories of Personal Data and Sources
We collect personal data directly from you when you use the contact form or interact with the site. Categories include identification details such as name, contact information including email address and telephone number, and any message content you provide. We may also obtain technical data such as IP address, browser type and usage statistics through automated means. No data is collected from third-party sources without your knowledge.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process your data to respond to enquiries about our live television production resources on the basis of legitimate interests. We maintain website functionality and security under the legal basis of legitimate interests. Where you consent to the use of cookies beyond strictly necessary ones, processing occurs on the basis of consent under PECR. We do not use data for marketing without explicit consent.
Whether Providing Data Is Required and Consequences
Providing personal data through the contact form is voluntary. If you choose not to supply required fields such as your email address we will be unable to respond to your enquiry. Technical data is collected automatically as part of standard website operation and declining cookies may limit certain site features but will not prevent access to core content.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to ensure reliable operation and analyse usage. A site-wide cookie banner allows you to manage preferences. For full details on the types of cookies used and how to control them please refer to our separate Cookie Policy.
Processors, Service Providers, Recipients and Legal Disclosures
We engage trusted service providers such as hosting companies, analytics platforms and email delivery services to support website operations. These processors act under our instructions and are bound by appropriate contracts. We may disclose data where required by law, such as in response to valid requests from regulatory authorities or to protect our legal rights.
International Transfers and Safeguards
Some service providers may be located outside the United Kingdom. In such cases we ensure appropriate safeguards are in place, including standard contractual clauses approved by the UK authorities, to protect your personal data to a standard equivalent to UK GDPR requirements.
Retention Periods and Criteria
We retain personal data only for as long as necessary to fulfil the purposes outlined. Enquiry data is kept for up to two years after the last interaction unless a longer period is required for legal compliance. Technical logs are retained for a maximum of twelve months. Specific retention criteria include legal obligations, legitimate business needs and your exercise of rights.
Security and Data Minimisation Practices
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or loss. These include encryption where appropriate, access controls and regular reviews. We collect only the minimum data necessary and encourage users to avoid providing sensitive information unless essential.
Data Subject Rights and How to Exercise Them
Under UK GDPR you have rights including access, rectification, erasure, restriction of processing, data portability and objection. To exercise these rights please contact us using [email protected] or 0161 295 0100. We will respond within one month of receiving a verifiable request.
Right to Withdraw Consent and Object to Direct Marketing or Profiling
Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing and any profiling activities. We do not engage in automated profiling for marketing purposes.
Right to Complain to the Competent Supervisory Authority
If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority. Contact details are available on the ICO website.
Children and Age Restrictions
Our website is intended for professionals and individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that data from a child has been collected we will take steps to delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics used are for statistical purposes only and do not involve automated decisions about individuals.
Policy Changes and Effective Date
We may update this privacy policy to reflect changes in law or our practices. The last updated date appears at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy. For questions about this notice please reach us at [email protected] or 0161 295 0100.